1. Introduction

Thank you for visiting our website www.bittoo.in. This website is owned and operated by Bhatia and Company, a company incorporated under the applicable laws of India. These terms and conditions regulate the terms by which you use, access and purchase products through the site. We reserve the right to make changes to the website, any policies and these Terms and Conditions at any given time. In continuing your usage of the website, you acknowledge that you have thoroughly read, understood and agree to comply to the terms mentioned below. In case you do not agree with any part of the following conditions, you may choose to leave the website.

All content featured on the website, posted or made available through any means by Bittoo Stationery is property of Bhatia and Company including but not limited to visuals, text, audio or video clips. All content is subject to copyright protections and/ or intellectual property rights held by the Company, the website, or its Directors. In using the website you agree to use the services for personal or commercial use with lawful purposes and you recognise that failure to adhere means you may be subject to civil or criminal liability. Without a prior written agreement, you may not copy, reproduce, edit, deep-link into, or distribute any web pages or materials on the site. Any usage of the content or elements comprising the website aside from for personal use leaves you open to repercussions.

The name of the brand, ‘Bittoo,’ is protected under the Indian Intellectual Property Trademark Act, 1999. It has been trademarked by the Founder/Director of the Company, Bhatia and Company and hence, the brand name exercises all applicable privileges as permitted by the appropriate Acts of IP protection. The website and all services provided by the owner are solely the property of the owner including any and all copyrights, trademarks, trade-secrets, patents or other form of intellectual property. (“Owner Ip”). You agree not to reproduce or distribute the owner IP in any way without written permission from the owner. Any rights that are not expressly granted are reserved. Nothing mentioned in the Terms shall be deemed to give you any rights in or to intellectual property of Bittoo Stationery. In case you believe that you Intellectual property rights have been violated, you can contact us at contact@bittoo.in.

User privacy is of utmost importance to us thus any personal information including emails, addresses etc. are not sold by Bhatia and Company to any third parties. However we maintain the right to use and share personal information provided by you for business purposes and/ or for the purposes of investigation. Bittoo Stationery also assumes no liability for any damages or viruses that may affect your devices when interacting with the site.

Any person accessing the website must be a minimum of 13 years of age or have parental consent in order to use the services. If you are a minor and continue to use the website, it will be deemed that your guardian has read and agreed to the Terms of use specified.

The following terms of use apply to any orders placed either on the site or from the official Bittoo Stationery Instagram page. For any queries please feel free to contact us at contact@bittoo.in or dm us at our official Instagram page.

1 Returns and Exchanges

All sales made will be final. We offer no returns or exchanges or refunds. When placing your order, please ensure that product size, quantity, page ruling, shipping address and billing address, etc are correct.

2. Shipping

Once your order has been shipped, you will be able to track your order through the website itself. Charges and timescales for delivery will differ based on the products purchased as well as the delivery address. Each delivery will be to the address specified in your order. Once the products have been delivered to the delivery address specified in your order, all risk including of loss of damage to the products shall lie with you. Bittoo Stationery holds no liability for any failure to deliver products when specified if the delay or failure is wholly or partly caused by circumstances beyond our control. We are also not responsible for packages lost by third party couriers once the package has left our facility and in case of a missing package you can take up the issue with them.

3. Personal information

When placing an order you confirm that any and all personal information provided by you is accurate and upto date. We may ask for personally identifiable information such as Email address, First and Last name, Phone number, Address etc. In case of any issues with the account itself you can contact us at contact@bittoo.in. Furthermore we reserve the right to delete the account or refuse service to you in case of any breach of the Terms and Conditions. In case you opt to use guest checkout when placing your order, we will have to retain your information to process the order.

4. Delays and Cancellations

In case your order has been delayed due to any logistical or external circumstances, Bittoo Stationery will notify you however we are under no liability for any for any delay or failure of delivery. You agree to forfeit rights to cancellation once the order has already been placed.

5. Payment

When checking out you will be asked to enter payment details. By doing so, you confirm that the method of payment is in your name. We will not be storing any payment information however our third party providers may use encrypted secure payment mechanisms to store data. For further information about this, you may see the websites of the individual payment providers. We reserve the right to change product prices at any time. A charge of 2.36% will be levied on payment gateway by the payment providers except on UPI payments.

6. Limitation of liability

In no circumstance shall Bittoo Stationery be liable to the user for any damages or defects that are caused by actions of a third party. We will also not be liable for any damages arising from, or directly or indirectly related to the use of or inability to use the site or content. To the fullest extent permitted by applicable laws, Bittoo Stationery hereby excludes and disclaims liability for any loss or damage and you expressly agree that your use of the site is at your own risk.

7. Cancellation by bittoo.in

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. Your money will be deposited in your account once the placed order has been cancelled subject to approval from our side. If your order is cancelled after your credit/debit/cash card has been charged, the said amount will be reversed back in your Card Account.

8. Product policy

The product covers on the website are updated based on our inventory stock. However, the products delivered will not be subject to preference but availability. Bittoo Stationery will not be liable to deliver a different cover to a product than the one you would prefer.

Open chat
Hello
Can we help you?